Returns & Exchanges

At Lola Products, we want you to be completely satisfied with your home cleaning essentials. If a product doesn't meet your expectations, you can return or exchange it within 30 days of purchase in its original condition.

1

Initiate Your Request

Contact our customer support team with your order number and the reason for your return to receive a Return Authorization (RA) number.

2

Prepare the Package

Securely pack the unused cleaning tools in their original packaging, ensuring the RA number is clearly marked on the outside of the box.

3

Ship the Items

Drop off your package at any authorized carrier location using the prepaid shipping label provided by our team.

4

Receive Your Refund

Once our warehouse inspects the returned items, we will process your refund to your original payment method within 5-7 business days.

📅

30-Day Window

Return within 30 days of delivery

📦

Free Returns

Prepaid shipping label provided

💳

Fast Refunds

5-7 business days processing